This post was originally published on the SAP Conversational AI blog This is a story of opportunity. This is one of those jaw dropping moments when you look at the person in front of you (more…)

Chatbot (n.): computer program or an artificial intelligence which conducts a conversation via auditory or textual methods. People today expect “instantaneity.” That’s why messaging has become the most popular interface in the world: billions of messages are sent every hour! (more…)

by Samir Patel Why Chatbots? Every day billions of people turn on their phones and computers to access Messenger, WeChat, Slack and other platforms to connect to each other. With the increasing shift to digital (more…)